iXOffice

iXOffice

Project Management Office

iXOffice is an integrated project management, estimator/invoicing, bug and Issue tracking, service ticketing and a mini-CRM system. This CloudAPP application is targeted towards Startups, SMBs and IT Dev/Internet services entities for setting up a closed-loop engagement with their existing clients.

A light-weight, responsive web application with simple, intuitive interface and essential core functionalities.

 

Core Modules

Dashboard

Single pane-view provides at-a-glance information on key project metrics, ongoing project status, Invoiced and revenue collected stats and infographics, new or latest updated tasks as well as issue/ service tickets

 

Project Management

Organise your project. Define projects and assign resources including your clients as collaborators. Essential tools like Gantt, project calendar, tasks, bugs/issue track, files repository, notes, time, progress and resource tracking and billing

 

Trouble Ticketing System

Allows clients to submit and track their support tickets and also get email alerts on progress. Internal ticket assignment to departments and resolution workflow.

 

Estimation / Invoicing

Create estimation for assignment, projects etc. and send to client as pdf. Create invoices based on estimation and project details and publish to clients within iXOffice. Track invoice payments, expense and revenue collection.

 

Integrated mini CRM

Setup clients and their contact, bank, web details. Client login allows one-on-one messaging and closed loop interactions to review estimates, invoices, project status etc.

 

Calendar

Global Calendar which aggregates imp milestones and tracks ongoing documents exchanged with clients. Integrates with Google Cal API, if configured.

 

And few more…

Project and task timer on/off, recurring invoicing, private messaging, project file sharing, multi-language support.

 

Salient Features

  • Responsive cloud app and can be accessed on mobile/tablets also. Based on modern web frameworks.
  • Affordable subscription fee based on per user access per month. No upfront Capex expense. Periodic feature enhancements.

 

More information

Download our CloudApps services portfolio brochure here.

Please visit www.iconnexions.com for more information. Contact us via the contact form for more information or demo of this service.